Back in March, a 6-year-old child died in a tragic accident involving a Peloton Tread+ treadmill. Peloton’s CEO issued a note to the public and owners of the Tread+ equipment and reminded parents to use their equipment safely.
Less than 2 months later, Peloton agreed to recall both its Tread and Tread+ treadmill machines over safety concerns. In a statement, the company apologized for failing to resolve the issue faster after reports of one death and dozens of injuries. According to CNBC, the botched recall wiped about $4.1 billion from Peloton’s market value.
Reasons for the Recall
The U.S. Consumer Product Safety Commission (CPSC) asked Peloton to remove its treadmills from the market after the March tragedy, but it also received 18 reports about the touchscreen loosening and 6 reports of the touchscreen detaching and falling from the tread. In total, the CPSC received 39 incident reports, including the death of the 6-year-old child.
Additionally, the agency released a graphic video of a Peloton Tread + safety incident (link opens a YouTube video in a new window – WARNING disturbing content) in which a young boy is pulled under the machine and struggles to free himself. Users may also lose their balance if pets or objects are sucked beneath the Tread +.
According to the CPSC, Peloton treadmills are designed differently – and dangerously. Unlike competitors, Peloton machines have “an unusual belt design that uses individual rigid rubberized slats or treads that are interlocked and ride on a rail,” and there is a large gap between the floor and belt of the Tread+, which means children, pets, and objects can get pulled under.
A Dangerous Delay
In response to concerns from the CPSC, Peloton pushed back on the recommended recall and emphasized the safety of its treadmills as long as children and pets were kept out of the area while the treadmill was in use. Peloton also advised users to lock their equipment after each workout.
Once Peloton agreed to the recall, politicians explained:
“This recall is the right step — though dangerously delayed…Peloton unacceptably put consumers at risk, obstructed the CPSC’s investigation and its consumer warnings.”
What to Do If You Have a Peloton in Your Home
Do not use your Peloton treadmill if you have small children or pets at home. Instead, get rid of the treadmill and contact Peloton for a full refund, or unplug the treadmill and keep it in a locked room until the company can offer repairs.
If you must use your Peloton Tread+, do so within a locked room and keep all objects, including other exercise equipment, away from the treadmill.
Please report any Peloton Tread+ incidents to CPSC at https://www.saferproducts.gov/or to CPSC’s Hotline at 800-638-2772.
If you or your children are harmed by your Peloton machine, you may also want to speak to a product liability attorney.
Our team at Lauri J. Goldstein & Associates, PLLC is available 24/7 to take your call at (866) 675-4427. Call us today or send us a message online to schedule your free consultation and fight for the justice and compensation you deserve.